Need help with Ruff Rafters? We're here for you. Check the frequently asked questions below or reach out directly.
Frequently Asked Questions
How do I unlock new dogs?
Earn coins by completing levels and collecting them during gameplay. Visit the Shop to purchase new dog characters with your coins. Each dog has a unique passive ability that affects gameplay.
How do I unlock new levels?
Levels unlock based on your best distance traveled. Keep playing and improving your high score to unlock all 18 unique river environments, from peaceful Classic Rapids to the challenging Night Market.
How do I get more coins?
Collect gold, silver, and bronze coins during runs. Complete daily challenges for bonus coin rewards. You can also watch a rewarded ad for a coin bonus after each run.
What are the different boats for?
There are 15 boat types, each with different stats for health, speed, and handling. Better boats help you survive tougher levels. Upgrade boats and equip components like shields, sails, and cannons to improve your performance.
How do I upgrade my boat's components?
Visit the Shop and navigate to the Components tab. You can upgrade shields, sails, rudders, anchors, cannons, and lanterns. Each upgrade improves the component's effectiveness during runs.
What is the Skill Tree?
The Skill Tree lets you spend coins on permanent passive upgrades organized in tiers. Unlock bonuses to coin collection, durability, speed, and more. Higher tiers unlock as you invest more points.
My progress was lost. Can I recover it?
Game progress is stored locally on your device. If you uninstall the app or reset your device, progress cannot be recovered. We recommend keeping regular iCloud backups of your device.
The app is crashing or not loading.
Try these steps: (1) Force-quit the app and reopen it. (2) Restart your device. (3) Ensure you're running the latest version from the App Store. (4) If the issue persists, email us with your device model and iOS version.
How do I remove ads?
Ads in Ruff Rafters are optional rewarded ads — they only play when you choose to watch them for a coin bonus. There are no forced or banner ads during gameplay.